Chat Widget
Learn how to configure the customer support chat widget to enable real-time communication with your users. This widget, located at the bottom of the page, allows you to provide immediate assistance and support.
For this feature we use Crisp, a customer messaging platform. They have a free plan that should be enough for most projects.
Configure Crisp
Create an account
Create an account and login on Crisp.
Get the Website ID
When you're logged in and on the dashboard, click on the Settings icon on the bottom left corner.
Click on Website Settings.
Click on the Settings button on your website.
Click on Setup instructions.
Copy the Website ID and paste it beside the NEXT_PUBLIC_CRISP_WEBSITE_ID in the .env.
Try the chat widget
You can now see the chat widget on the bottom right corner of the marketing and dashboard apps.
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